Cause life is better with emotions...
reward now your purchases with gifts!
Clear up your doubts!
What is #papirogasmile?
A loyalty programme that rewards your purchases with gifts!
How does it work?
All our accessories are divided into one of these three moods: Happiest on Earth, Coolest in Town and Pure in the Sky. Each time you buy an accessory of these moods, you'll get yourself a gift. And so on, until you reach several levels. It's as easy as that!
What's all this about moods?
They're moods in the form of accessories: the Happiest on Earth will make you more cheerful; the Coolest in Town will give you strength; and Pure in the Sky will make you ﬂy...
How can I ﬁnd out the mood of each accessory?
Each mood has its own graphic depiction: the Happiest on Earth is a yellow circle; the Coolest in Town is a pink square; and the Pure in the Sky is a blue triangle.
Should I follow a speciﬁc order?
It doesn't matter if you ﬁrst buy a Happiest on Earth accessory and then continue with a Pure in The Sky, or if you prefer to start with a Coolest in Town. To get your special gift and go up a level, you just have to collect one of each in the order that you prefer.
What happens when I complete a level?
Together with your latest order, we'll send you a special gift.
How many levels are there?
First you start out as a papirogapeople, then a papirogafan and then... no more clues, best to ﬁnd out for yourself!
Are the moods accrued for the next level?
If you buy two accessories of the same mood and then you get the other two, you're probably the number one Happy, Cool or Pure in your office, but for the purposes of #papirogasmile, until you get at least one of each, you'll stay at the same level. So, if you want to go up a level, here's our advice: diversify!
What happens when I get to the end?
Already thinking about getting to the end? That's what we call forward thinking! When you get there, we'll send you a wonderful gift and welcome you into our family. But, in the meantime, enjoy the journey!
How do I sign up?
You don't need to sign up: just use the same email of your purchase.
What happens if I lose the email of my purchase?
If you can't ﬁnd it, write to email@example.com and we'll sort it out!
Are all the accessories worth the same points?
Yes. Whether it's a Maxi earring or a Mini earring, a Maxi necklace, a chain or a Mini necklace, all our accessories are worth the same.
What are the gifts like?
Exclusive and limited editions. This means that they won't be for sale on the website and that we'll constantly be changing them. Oh, and the further you go, the cooler they'll get!
Can I change the gifts?
Change what? A gift? With the all the passion we've channelled into the idea? Aren't you convinced? Then give it to a friend and you'll probably make her day (because the gifts can't be exchanged).
Can purchased accessories be returned?
As always, if our accessories don't make you feel Happy, Cool or Pure, we'll happily exchange them or refund them! One thing, though: if you return them, your purchase will simply be subtracted from #papirogasmile.